User Support
Solutions for technical issues of our final users.
- ACCESS (Login): "The user does not have access permission to this application"
- ACCESS: (Login) "User already taken"
- ACCESS: I have a user, but I can't log in
- Add Virtway Events to Windows' Antivirus Whitelist
- AUDIO: The application does not detect the microphone
- Connectivity problem: could not connect with the multiplayer server
- How do I update my graphics card drivers? OpenGL error
- How to clear cache memory?
- Report technical problems with the program. Application .LOG
- VE-CHECKER: Troubleshoot connection problems
- What is the quality of the connection offered by Virtway servers? - Speed Test
- [NEW] How to download the Virtway Events extension if accessed from a browser other than Chrome?